top of page

our privacy is important to us. It is craftcentres' policy to respect your privacy regarding any information we may collect from you across our website,, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Craftcentres is protecting all the information you share with us. Our Website encrypts your credit card number and other personal information using Secure Socket Layer (SSL) technology to provide for the secure transmission of all data. 
We use encryption technology, digital certificates, and authentication to ensure that your Privet information is secure.
From time to time we may update this Privacy Policy without notice.

Returns must be initiated within 5 days of receiving the product via email at A product is only eligible for a return or exchange if it is damaged on delivery.


Once the returned package has been received and inspected, will notify you of the approval or rejection of your refund.


Only defective or damaged items may be exchanged. If the required piece is not available, we will exchange it for another item of your choice.


We ship within 3 working days of having received the payment

This policy is effective as of 19 February 2018

bottom of page